This privacy notice aims to give you information on how AT Creative collects and processes your personal data through your use of this website (including any data you may provide through this website when you contact us) and our Places and Trails native (iOS and Android) app platform (herein referred to as ‘app platform’).

AT Creative promises to respect any personal data that you share with us and keep it safe.  We aim to be clear about when we collect your data and commit not to do anything you would not reasonably expect.

We do not use this website or our app platform to knowingly solicit data from or market to children under the age of 13.

1.Collecting and using your information

By using this website or an app on our app platform you are consenting to us using the collected information as described in this Privacy Policy.

1.1.Website

Filling out a Contact Form
Our contact form on the website requires you to provides a name and email address. Submitted contact form information is not stored on the website. When this is received we reserve the right to add this information to our mailing list in order to send you occasional email newsletters.

Email Marketing
We use Campaign Monitor (read privacy policy and terms of use and conditions) to store names and email address on our mailing list, so we can send email newsletters to you about our business. Our e-newsletter includes an unsubscribe link which will quickly remove you from the service.

Cookies Policy
To help us improve the performance and user experience of this website, we use cookies to record anonymous data about your visit whilst on this site. Your identity is never linked to this data, and we only record data about the pages you visit on our website. This is a standard technique employed by a majority of websites, as a way to improve the website over time. If you’d prefer not to have this data recorded, you can easily stop this by following instructions here (instructions differ depending on the web browser you’re using): http://files.investis.com/info/disabling-cookies.html

Links to other websites
Our website may contain links to external websites. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

1.2.App platform

What information does the app platform obtain and how is it used?
The Application does not require you to provide any specific information.

What permissions does the Application ask to access ?
The app platform asks your permission to use your device’s location to give location-based services, such as the ability to locate yourself on the map, identify how far the device is from points of interest listed within the app, and to trigger rich content pages when the device falls within the trigger zone ( a pre-determined distance) of a point of interest. This data is not stored or shared.

The app platform may also ask your permission to access the camera if using one of the camera-based functions i.e. souvenir photo, SUPERimpose etc. In this instance the app needs to access the camera in order to take a photo and/or view an image in the camera view.

 

2.Data security and retention

2.1.Website

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

2.2.App platform

We do not retain any User Provided data. We do not retain retain Automatically Collected information. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the app platform and our service. This includes the data automatically sent to the crash reporting service Crashlytics and Answers. For more information about the data collected by this service, please refer to the Crashlytics privacy policy (http://try.crashlytics.com/terms/privacy-policy.pdf). For more information related to the security of the information collected by the Answers analytics service, please refer to the Answers privacy policy (https://answers.io/img/privacy.pdf).

3.Controlling your personal information

If you would like a copy of any information held on you, or would like to request a change or removal of that information, or have have questions about this privacy policy please email hello@at-creative.co.uk.

3.1.Website

Please be aware you have the following rights regards the collection or use of your personal information:

  • You may request details of personal information that we hold about you
  • You may request correction of your personal information
  • You may request erasure of your personal information. Please note: we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

3.2.App platform

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network.

4.Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

5.Sharing data

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.